Published August 16, 2012 by

Recent contacts work inconsistently


The recent contacts do not add the address sometimes. This is issue was reported to me and i opened a PMR after a long time fighting against this issue.
IBM reproduced the problem and open a SPR

Steps to reproduce the issue:
1- Make sure your File / Preferences /Contacts are set with the option
below:

"Choose how names are added to Recent Contacts"

select "Add the following names"
select "All names"



2- Install the Notes client Notes 8.5.3 FP2 Standard or follow the
procedure from TN below if you have the Notes 8.5.3FP2 installed:



                  http://www.ibm.com/support/docview.wss?uid=swg21265985


3- Open the Notes client, open the contacts and select the view Recent
Contacts

4- Selected all contacts and delete.

5- Close the contacts.

6- Create new message, type any address and send it.

7- Restart the Notes client.

8- Create new message with any other address and send it.

9- Open the contacts and select the view Recent Contacts

- as you can see the last address was not added to the Recent Contacts,
you can only see the address from the first message.

- the parameter below does not affect this issue. I waited about 10
minutes but the last contact was not added. If you restart the Notes client
the last address will not be added.

DPAB_PROMOTE_INC=1 (set to refresh every 1 minute)


This was reproduced on Notes 8.5.3FP2 Standard Brazilian Portuguese and English version





Workaround:
- The last address will not be added to the recent contacts until the user
sends any message or if he tries to create a new message and type part of address
and click on the F9 key (name lookup algorithm) and select any address
from the list.

This issue has been reported to Quality Engineering as SPR# LWCS8X5RG5



Kenio Carvalho

Kenio Carvalho