Cell phone in Brazil is a joke

My company has a contract with TIM. I don't know if this company do in your country what it is doing here in Brazil.

Eight days ago my cell phone and all phones of my company stop to working. Internet and voice.

I can't call anyone, i was on the road, in another, state without a cell phone.

The company TIM doesn't care about our situation and told that the time to solve the problem was 5 days.

I am still without a cell phone.

If you will travel to Brazil, do not buy nothing with TIM, the worst cell phone company in the planet i think.