Keyboard shortcut (cmd + M) not working on Notes 9.0.1 64 for MAC


I use the cmd + M keyboard shortcut every time i need to create a new memo on my IBM Notes. Yesterday this keyboard stopped working.

I looked at the status bar while pressing cmd +m and saw he message :

“You must first add your mail file mail/kcarvalho.nsf to the workspace”.

Screen Shot 2016-05-17 at 20.29.09

But my mail box icon was on the workspace.

Screen Shot 2016-05-17 at 20.30.41

The solution:

Yesterday i moved my mail box from mail folder to mail2 folder and add the icon to the workspace, but  the location was not updated.

Change the location to mail2\kcarvalho.nsf the keyboard shortcut works fine again 🙂

Screen Shot 2016-05-17 at 20.33.09



  • Lars Berntrop-Bos

    So it was actually saying: your mail file must be correctly specified in your location document so I can find it to create a new Memo for you.

    • Kenio Carvalho

      My intention was not to show a bug. I don’t know if this configuration issue can affect users on windows or linux 🙂